Refund policy

Return & Refund Policy

Last Updated: July 2026

Thank you for shopping at Soxoria72.

Your satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

30-Day Free Returns

We proudly offer FREE returns within 30 days of delivery.

To qualify for a return:

  • Items must be returned within 30 days after delivery.
  • Products should be unused or gently used.
  • Items should be returned in their original packaging whenever possible.
  • Proof of purchase or order number is required.

Free Return Shipping

We provide free return shipping for eligible orders.

Our customer service team will provide return instructions once your request has been approved.

Refunds

After receiving and inspecting your returned item, we will notify you of the refund status.

Approved refunds will be issued to your original payment method.

Refunds are typically processed within 5–10 business days, depending on your payment provider.

Exchanges

We gladly replace products that arrive damaged, defective, or incorrect.

Please contact us within 30 days of receiving your package.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us with:

  • Your order number
  • Photos of the product
  • Photos of the package

We will resolve the issue as quickly as possible at no additional cost.

Non-Returnable Items

Returns may not be accepted for:

  • Gift cards
  • Personalized products
  • Clearance items marked as Final Sale
  • Products intentionally damaged after delivery

Contact

Email:
support@soxoria72.shop